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Gender equality and diversity: reskilling, upskilling and returning workers to the hospitality workforce post-Covid

Gina Oglesby, Back to Work Connect interview

Since the beginning of the pandemic, many studies have pointed out the disproportionate impacts of Covid-19 on the female workforce (OECD a, 2020,European Parliament 2020,UN Women 2020)。可以说大流行加剧了结构inequalities that already existed (UN 2020, Wenham, Smith and Morgan 2020). Women faced differential economic risks, having been overrepresented in hardest-hit sectors of the economy, facing several barriers in business, being more vulnerable to the economic impacts of the crisis, and having to take care of family responsibilities, forcing them to leave their jobs and studies (OECD a, 2021). Furthermore, according to theWorld Forum Economic Report (2020), since the beginning of the pandemic, displaced workers have been on average more likely to be female, younger and earning a lower wage (p. 17). In the tourism and hospitality industry, the effects of the Covid-19 crisis on women were even more visible as they are more likely to work in this hard-hit sector supplying 60% of the workforce in accommodation, 53% in food and beverage and 47% in air transport around the globe (OECD b, 2021, p 7). Covid-19 impacted jobs and hours of work – particularly for this group (Renaud et al., 2020)。Additionally, the loss of jobs in the sector, already highly gendered, the social struggle women have facing as caregivers during the pandemic and the barriers found in applying – for jobs led to more inequalities in the job market.

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Building a skilled workforce: an NTG conference

On the 18thNovember 2021 the NTG Alliance hosted the online conference ‘Next Tourism Generation: Building a skilled workforce’. This conference was broken into four main modules,upskilling and reskilling in tourism and hospitality,addressing skills needs with innovative collaboration,integrating new skills into industry and education curriculaandenvisioning a skills partnership in the tourism sector.

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Co-working in small tourist areas. Sustainable options for young entrepreneurs of Rural Tourism

Concetta D’Emma, (39 years old, born and living in Italy) is Founder of theUnconventional Hospitality project, and works also as an International Speaker, Author, Challenger & Business Coach, Food & Green Marketing Strategy Expert, and Press & Public Relationships for GWTO (Global Wine Tourism Organization).

After graduatingin tourism sciencesand -completing a Masters degree in tourism management, she realized thatshe needed to work – at a deeper level with people, not just to give them “technical” skills. This is the way she has found to improve the hospitality industry and this is why over the years she has also become a Mental Coach.

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