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NTG / Blog
InBlog,Digital skills,bob.vip,Travel agencies & Tour operators

Dutch industry reflections on the case of Thomas Cook

With the collapse of Thomas Cook last month, travel agents and tour operators in Europe have gone through a turbulent few weeks. In Utrecht, the Netherlands, tour operators and travel agencies gathered together at the ‘What is cooking in travel’ meet-up on November 8th in order to learn from previous mistakes, see where new opportunities have arisen and how the importance of micro-moments for consumers has an impact on travel organizations and their customer journey.NTGwas present at the meet-up and collected interesting insights on lessons learnt for the tour operators and travel agencies that are aiming to keep their heads above water in upcoming years.

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11月26, 2019
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InBlog,Digital skills,Education

The ultimate employee experience: provision of life-long learning

Currently, employers are facing challenges to retain their employees and keep them loyal to their company. Due to the gig economy, ‘a labour market characterized by the prevalence of short-term contracts or freelance work as opposed permanent jobs ’ (Oxford Dictionary), employees tend to switch jobs faster. This leaves employers desperately seeking new talent that will eventually leave soon as well. TheNext Tourism Generation field researchshows that low rates of staff retention is a major challenge because tourism and hospitality jobs are not attractive due to the poor image this labour market has.READ MORE

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11月19, 2019
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Innofestinnovation at festival
InBlog,目的地管理,Green skills,Visitor attractions

Interview with Anna van Nunen, founder of Innofest

As the founder of Innofest,Anna van Nunenis all about bringing together innovation, sustainability and the world of festivals: festival driven innovation.Innofestuses festivals as testing grounds for innovation pilots and offers impact entrepreneurs a safe, measurable and private environment to test their prototypes. All innovation trends come along: from blockchain ticketing and circular economy to smart grid solutions. Anna makes these trends concrete and puts them into practice at festivals, one of the fastest-growing tourism sectors in the Netherlands.READ MORE

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11月14, 2019
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