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NTG / Blog / Social skills
March 21, 2023

Innovating and renewing Skills Intelligence | Recap 1st Pantour webinar

Fast developments in society and the tourism sector led to a new landscape for companies and workers in the industry. Also, due to the pandemic, many jobs in the sector have changed rapidly and new ones have emerged. At the start of the PANTOUR project, a thorough secondary data analysis has been done on current and future skills needs for the tourism industry. Existing data have been analysed, on global and European industry reports, EU policy documents, consultancy papers, and academic research. This has rendered a broad understanding of the status of skills in the tourism industry and what is needed for the future. In this blog, we will share some first insights from these analyses.

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May 10, 2022

NTG Final Conference: The transition of green, digital and social skills development

On the 9thof June, the NTG Alliance hosts the final online conference ‘The Next Tourism Generation: The transition of green, digital and social skills development’. This conference will be divided into four main modules;collaborative framework on skills development and the NTG Blueprint, innovation in Education, Skills Training, and curriculum development, assessing skills gaps and future skills needs in tourism and the road ahead on skills in tourism – Pact for Skills and PANTOUR.

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March 30, 2022

First meeting of National Skills Group (NSG) Italy dedicated to the tourism sector

Launched by the European “Next Tourism Generation Alliance” (NTGA) project, the ‘National Skills Group (NSG) Italy’, whose aim is to implement the European strategy on skills in tourism, held itsfirst meeting on March 2nd.

The round-table session saw the participation of Chambers of commerce, Regional Unions of Chambers of commerce, Universities, Research Institutes and various Trade and Sector Associations which signed a Memorandum of Understanding (MoU), an agreement protocol aimed at the development and sharing of knowledge, training facilities and methods with a view to facilitating tourism and relative sector supply chains in the transition towards the skills of the future. Delegates from the Lombardy and Piedmont Regions were also present.

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February 23, 2022

Gender equality and diversity: reskilling, upskilling and returning workers to the hospitality workforce post-Covid

Gina Oglesby, Back to Work Connect interview

Since the beginning of the pandemic, many studies have pointed out the disproportionate impacts of Covid-19 on the female workforce (OECD a, 2020,European Parliament 2020,UN Women 2020）.可以说大流行加剧了结构inequalities that already existed (UN 2020, Wenham, Smith and Morgan 2020). Women faced differential economic risks, having been overrepresented in hardest-hit sectors of the economy, facing several barriers in business, being more vulnerable to the economic impacts of the crisis, and having to take care of family responsibilities, forcing them to leave their jobs and studies (OECD a, 2021). Furthermore, according to theWorld Forum Economic Report (2020), since the beginning of the pandemic, displaced workers have been on average more likely to be female, younger and earning a lower wage (p. 17). In the tourism and hospitality industry, the effects of the Covid-19 crisis on women were even more visible as they are more likely to work in this hard-hit sector supplying 60% of the workforce in accommodation, 53% in food and beverage and 47% in air transport around the globe (OECD b, 2021, p 7). Covid-19 impacted jobs and hours of work – particularly for this group (Renaud et al., 2020）.Additionally, the loss of jobs in the sector, already highly gendered, the social struggle women have facing as caregivers during the pandemic and the barriers found in applying – for jobs led to more inequalities in the job market.

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Overcoming the Resistance to Reskilling
December 6, 2021

Overcoming the Resistance to Reskilling

Innovations always demand change

We live in interesting times. Whether a blessing or a curse (according to the famous Chinese proverb), in any case, we need to be flexible and quickly adapt to the new realities. The Covid-19 pandemic significantly enhanced the process of technology integration and the introduction of new standards and procedures.

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Tourism Top
September 1, 2021

Celebrating youth: preparing the tourism workforce for a digital and sustainable future

A growing body of evidence-based research indicates that education and training, when supported at the macro level, are important means of enhancing youth employability. Young people need relevant skills, knowledge, competencies, and aptitudes to help them obtain jobs and establish career paths. As the demand for skilled labor rises owing to globalization, technological advancements, and the changing organization of work, quality education, and appropriate training will be key to addressing employment challenges.READ MORE

How museums have used their skills to adapt to the corona crisis
February 10, 2021

How museums have used their skills to adapt to the corona crisis

According to the recent UNESCO report “Museums around the world in the face of COVID 19”, 90% of museums, globally, have been forced to close their doors during the corona crisis and more than 10% may never reopen. Most cultural professionals have been forced to work from home and many have adapted their traditional roles to support different departments and functional areas of expertise. Faced with extremely challenging times, the management and staff of cultural institutions have been able to respond in rapid and creative ways to the social and cultural needs of their societies, taxing their professional skills. Museums and heritage institutions have experienced several changes during this process, many of the trends and new practices will remain after the crisis and management and staff will need to be ready to welcome those changes. Through this thought-provoking and stimulating period, NTG digital and socio-cultural skills have become even more prominent for museum and heritage professionals. This piece presents some of the most interesting initiatives developed by museums around the world during the lockdown period and the way professionals have responded to the challenges. It also presents some of the trends that will probably continue after the crisis.

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